1. Revenue


Airport charges

(in thousands of euros)

2018

2017

Passenger service charges

374,574

346,346

Security service charges

328,270

302,079

Aircraft-related fees

182,960

178,951

Aircraft parking fees

4,483

4,636

Total airport charges

890,287

832,012

The activities of the Aviation business area (at Amsterdam Airport Schiphol) are regulated. Under the Aviation Act, Schiphol Group must settle surpluses and deficits from specified income and expenses with the airlines. In accordance with the accounting policies, surpluses and deficits eligible for settlement in the airport charge rates are not presented as assets and liabilities in the balance sheet. There was a surplus for the 2016 financial year of 54.5 million euros, which was included in the charges as from 1 April 2018. For the 2017 financial year the surplus amounted to 22.2 million euros, which will be included in the charges for the 2019-2021 period. An amount to the value of approximately plus or minus 2 million euros will be reflected within the airport charges set for the 2020-2022 period.

Concessions

(in thousands of euros)

2018

2017

Shops Retail Airside

113,159

111,596

Food and beverage

47,443

45,110

Oil companies

15,660

15,186

Shops Plaza

9,148

8,109

Other

26,762

25,829

Total concessions

212,172

205,830

Schiphol Group's Concessions reporting segment, which is part of the Consumer Products & Services business area, had 111 effective concession contracts in 2018 (2017: 106) for a range of commercial activities at Amsterdam Airport Schiphol. The following table provides an overview of the period to expiry of these contracts:

2019

2020

2021

2022

2023

>2023

Percentage of contracts that will expire

39%

13%

13%

11%

6%

18%

Revenue of 15.7 million euros from concessions included in the Aviation segment (15.2 million euros in 2017) and 7.0 million euros in the Parking segment (6.1 million euros in 2017) relates to concession agreements for the third-party supply of aviation fuel and car rental services at the airport respectively. Concession revenue received from Schiphol Airport Retail B.V. is 28.5 million euros (2017: 29.2 million euros).

Rent and leases

(in thousands of euros)

2018

2017

Investment property: buildings, including service charges

98,694

89,329

Operating property, including service charges

41,706

41,632

Investment property: land

27,950

29,285

Intercompany revenue

25,927

30,146

Total rent and leases

194,277

190,392

The average occupancy in the Real Estate segment was 91.1% 2018 (89.6% in 2017). The following table provides an overview of the moment at which the current rent and lease contracts will expire for activities at Amsterdam Airport Schiphol:

2019

2020

2021

2022

2023

>2023

Percentage of contracts that will expire

42%

20%

15%

8%

7%

8%

Property management expenses divided into occupied and unoccupied buildings can be broken down as follows:

(in thousands of euros)

2018

2017

Occupied buildings

43,826

34,652

Unoccupied buildings

4,276

4,470

Total property management expenses

48,102

39,122

If buildings are partially leased, the property management expenses have been apportioned based on floor area.

Parking fees

(in thousands of euros)

2018

2017

Short-stay parking

39,253

48,936

Long-stay parking

40,851

34,112

Business parking

23,755

21,706

103,858

104,754

Parking at other locations

20,723

18,612

Intercompany revenue

1,876

2,147

Total parking fees

126,457

125,513

Parking revenues at other locations relate to parking at the airports in Rotterdam, Eindhoven and Lelystad and are included in the Domestic Airports segment.

As part of the business parking fees an amount of 4.9 million euros (2017: 4.4 million euros) is obtained from investment properties of the Real Estate business area. The income is related to the objects included in note 11. Investment property.

Other activities

(in thousands of euros)

2018

2017

Advertising

18,739

18,011

Telecommunication services

17,695

19,665

JFKIAT related fees

8,420

9,608

Electricity, gas and water

6,127

5,823

Services and activities on behalf of third parties

4,854

3,520

Hotel activities

3,707

33,207

Other operating income

54,108

46,236

Intercompany revenue

60,738

48,747

Total other activities

174,388

184,817

Schiphol Hotel Holding B.V. was sold on 13 December 2017. Of the 2017 total revenue from hotel activities, 29.8 million euros was realised by the Hilton Hotel. The revenue-related cost of the hotel activities is included in the operating expenses under 'Outsourcing and other external costs'.

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2. Other results from investment property