Our Vision 2050: Safety & Robust organisation

Safe and responsible travel, and a financially resilient organisation

In 2020, Safety took on added significance as an enabler of our three qualities, as the COVID-19 pandemic created new, immediate safety concerns. As an operator of airports, a place where people come together, Schiphol remains committed to ensuring the safe running of our airport operations for everyone who works on our site, as well as safe surroundings for passengers and local residents.

Schiphol’s continued ‘robustness’ is the second key enabler of our Vision 2050 and our three qualities. We aim to be a financially resilient and flexible and forward-thinking organisation. This involves making the most of the diverse qualities and capabilities of our people and the different airports that make up our Group.

Safety & Robust Organisation
Results 2020
Safety
Top Performance Indicator
97
Net Safety Score
Safety & Robust Organisation
Results 2020
Top Performance Indicator
-13.8%
Return on Equity
Safety & Robust Organisation
Results 2020
Employees
Top Performance Indicator
43.3
Employee Promoter Score
Gender split
(per location, in % of total no. of staff)

Our Vision 2050

The cornerstones of our Vision, the three Qualities – Quality of Network, Quality of Life and Quality of Service, rest on a foundation of two key enablers: Safety and a Robust organisation. Together, these fundamental pillars will guide our Group through the challenging period ahead.